Our Approach to Cyber Security

Cyber security is built into every layer of our SaaS solution. We take a proactive, defence-in-depth approach to protect customer data, maintain service availability, and reduce risk across our platform. Security is not an add-on for us, it is a core operational priority that is continuously reviewed and improved.

Secure Internal Networks & Access Controls

Our internal networks are protected using globally recognised security technologies and best-practice configurations. We enforce strong access controls, least-privilege principles, and mandatory multi-factor authentication (MFA) across our systems. Centralised identity management, continuous monitoring, and automated threat detection help us prevent unauthorised access and respond quickly to potential risks.

Threat Detection & Ongoing Monitoring

We use advanced threat detection, logging, and alerting to monitor our environment 24/7. Automated security tooling helps identify suspicious behaviour, potential vulnerabilities, and emerging threats in real time. Security events are reviewed and acted upon promptly to minimise impact and ensure rapid remediation.

Certified Cyber Security Standards

We are Cyber Essentials certified, demonstrating our commitment to protecting against common cyber threats and meeting recognised UK government-backed security standards. This certification validates our controls around secure configuration, access management, malware protection, patching, and network security.

Secure Cloud Hosting on Microsoft Azure

Our SaaS platform is hosted on Microsoft Azure, a global cloud platform designed with security and resilience at its core. Azure adheres to a wide range of internationally recognised compliance standards and certifications, including:

ISO/IEC 27001 (Information Security Management)

ISO/IEC 27017 (Cloud Security)

ISO/IEC 27018 (Protection of Personal Data in the Cloud)

SOC 1, SOC 2, and SOC 3

PCI DSS

CSA STAR

GDPR-aligned data protection controls

These certifications provide assurance that our hosting environment meets stringent security, privacy, and operational requirements.

Independent Security Testing

To ensure our defences remain effective, we engage independent, external penetration testing specialists to regularly assess our platform. These tests help identify potential weaknesses before they can be exploited, and all findings are tracked through to resolution as part of our ongoing security improvement process.

Continuous Improvement

Cyber threats evolve, and so do we. We regularly review our policies, technologies, and processes to ensure our security posture remains strong, compliant, and aligned with industry best practices. Our customers can trust that protecting their data is a responsibility we take seriously, every day.